IT Academic Technologies
& Support Services
IT Academic Technologies & Support Services provides end-user technology support services through the IT Service Desk for all technology in the College environment including classroom/lab/desktop, AV, and printers.
Points of Contact
The IT Service Desk is the central point of contact for IT help with computers, phones and audio/visual questions, problems, and requests.
Academic Computing – Provides operational management and technology planning at each campus and offsite location for computer-equipped classrooms and labs. Provides coordination and is liaison between OIT and the campus instructional units on IT issues.
Ross Cromwell, Academic Computing Manager, (Collegewide - IT Labs), x75153
Guillermo Vega, Academic Computing Manager, (Collegewide – Technology Classrooms), x75158
Burge Burkett, Academic Computing Manager, (Germantown), x76998
Ed Cunningham, Academic Computing Manager, (Rockville), x75191
Charles Harried, Academic Computing Manager, (Takoma Park/Silver Spring), x71458
Rick Morrow, Academic Computing Manager, (WD/CE), x72588
Media Resources – Provides a wide range of services and equipment for instructional use including technical support for Smart Instructor Workstation (SIWS) classrooms, delivery of media equipment, and media equipment loans for classrooms that do not have permanently installed equipment.
Chris Cusic, Media Resources Manager, (Germantown), x77863
Phil D’Souza, Media Resources Manager, (Rockville), x77156
Lee France, Media Resources Manager, (Takoma Park/Silver Spring), x71588
Administrative Computer Support – Provides administrative user support and technical services
- Younis Forsyth, Computer Support Group Manager, x73078
Points of Contact - printable version: Points of Contact - Academic Technologies
Updated! Software Request Form and Hardware Request Form