E-mail

Questions Faculty Ask about Student
E-mail

How do I access my e-mail?

How are student e-mail addresses defined?

Can I change my My MC ID/e-mail address?

What is the size limit of each student’s MC e-mail account?

What is the size limit of each faculty/staff MC e-mail account?

What is the maximum message size limit for student e-mail accounts?

What is the maximum message size limit for faculty/staff e-mail accounts?

What is the maximum size of attachments that can be sent to student e-mail acounts?

What is the maximum size of attachments that can be sent to faculty/staff e-mail accounts?

What file types are currently blocked by Outlook?

What about spam?

How long can students keep their MC e-mail accounts?

How do I send e-mail to students?

I’ve sent an e-mail to my classes but it doesn’t appear in my sent mail. What happened?

What if I want to send an e-mail to a student who is not in one of my classes?

Will WebCT e-mail go to the new student accounts?

Can I send e-mail to student accounts directly from Exchange?

I have more questions about student e-mail. Who can I contact?


How do I access my e-mail? | top
Faculty and staff access their e-mail through Outlook.  Students access their e-mail through the E-mail icon in MyMC.

How are student e-mail addresses defined? | top
The format is: [Student’s My MC ID]@montgomerycollege.edu

Can I change my My MC ID/e-mail address? | top
My MC ID's for employees and students, and e-mail addresses for students will be changed as requested by the user themselves under the following circumstances:

  1. The user has had a legal name change, and their My MC ID (or student e-mail address) does not reflect that legal name change.
  2. The user's name is misspelled in the My MC ID and/or student e-mail address.
  3. The 8-letter nomenclature of the user's My MC ID and/or student e-mail address (first character of the user's first name, first seven characters of the user's last name) is considered to be offensive to the user themselves for personal or religious reasons.

Any other reason for changing the My MC ID or student e-mail address that is not listed here, is up to the discretion of the My MC Advisory Committee.

What is the size limit of each student’s MC e-mail account? | top
50MB per email account.

What is the size limit of each faculty/staff MC e-mail account? | top
50MB per email account.

What is the maximum message size limit for student e-mail accounts? | top
6MB including attachments. Students can send up to four 1.5MB attachments in each message.

What is the maximum message size limit for faculty/staff e-mail accounts? | top
10MB including attachments.

What is the maximum size of attachments that can be sent to student e-mail accounts? | top
10MB

What is the maximum size of attachments that can be sent to faculty/staff e-mail accounts? | top
10MB

What file types are currently blocked by Outlook? | top
For a list of files blocked by Outlook 2003, please visit:
http://office.microsoft.com/en-us/ork2003/HA011402971033.aspx

What about spam? | top
College email systems are protected by appropriate spam filtering/anti-virus technologies.

How long can students keep their MC e-mail accounts? | top
Student email accounts will become inactive after 12 consecutive months of no enrollment activity.

How do I send e-mail to students? | top
From the My Courses area in My MC you can send email to all of the students in your courses or to individual students in each course. Once you are in a course, just click on the “email” link under course tools.

Alternatively, faculty members can also e-mail their students by following these steps:

  1. On the My MC home tab, in the Faculty Quick Links channel, click "My Teaching Schedule"
  2. Select the term to list the courses you are teaching.
  3. From the course you wish to access, click the Classlist link.
  4. Click on the E-mail Class button.
  5. This will open your Outlook compose window to be able to create the email from and send to the students with their e-mail addresses in the "blind carbon copy" line.

I’ve sent an e-mail to my classes but it doesn’t appear in my sent mail. What happened? | top
Mail messages sent from within My Courses are not logged or saved. We recommend that you copy yourself on any messages that you send from within My Courses.

What if I want to send an e-mail to a student who is not in one of my classes? | top
You would need to get the e-mail address of the student from him or her. For privacy reasons, there is no global address book for student e-mails.

Will WebCT e-mail go to the new student accounts? | top
No. E-mail sent within WebCT will continue to use WebCT accounts.

Can I send e-mail to student accounts directly from Exchange? | top
Yes, you can send, forward, and reply to student e-mails from your Exchange account – you do not have to be in My MC.

I have more questions about student e-mail. Who can I contact? | top
Contact the IT Help Desk (240-567-7222).