E-mail

Questions Students Ask about Student
E-mail

What is my e-mail address?

Can I change my My MC ID/e-mail address?

What is the size limit of my MC e-mail account?

What is the maximum message size limit?

How do I view the size of a message?

How do I change my password?

How can I change my username?

Is there anyway I can access my e-mail without going through My MC?

What if My MC is unavailable/down? Does that mean I can't read my e-mail?

Am I required to use/check this e-mail account? How often should I be checking this account?

I’m an employee taking classes. Why don’t I see an e-mail icon in My MC?

What happens if I near my storage limit?

Can I forward my MC e-mail to another e-mail account automatically (e.g. gmail, yahoo, etc.)?

Can I send an e-mail to ALL faculty and/or students?

How do I use spell check?

Can I compose a message and select contacts from my list?

Why don’t I see a copy of messages I send to my instructor saved in my Sent folder in My MC?

How do I add an attachment?

How do I view attachments?

What file types can be sent as attachments?

Can I send links to web pages in my messages?

In which languages is email available?

Will e-mail messages that I move to my trash folder be automatically deleted?

Can I use this e-mail account for non-college related activities?

How long can I keep my e-mail after I stop attending MC?

What about spam?

What should I do about a message that asks for personal information?

Can I look up another student’s e-mail address?

What kinds of external devices (phones, PDAs) can I use to access my e-mail?

What if I have other questions about MC e-mail?


What is my e-mail address? | top
The format is: [Your own] My MCID@montgomerycollege.edu

Can I change my My MC ID/e-mail address?top
My MC ID's for employees and students, and e-mail addresses for students will be changed as requested by the user themselves under the following circumstances:
 

  1. The user has had a legal name change, and their My MC ID (or student e-mail address) does not reflect that legal name change.
  2. The user's name is misspelled in the My MC ID and/or student e-mail address.
  3. The 8-letter nomenclature of the user's My MC ID and/or student e-mail address (first character of the user's first name, first seven characters of the user's last name) is considered to be offensive to the user themselves for personal or religious reasons.

Any other reason for changing the My MC ID or student e-mail address that is not listed here, is up to the discretion of the My MC Advisory Committee.

To request a My MC ID/e-mail address change, send an email with your request to mymc@montgomerycollege.edu. In the email, please include your full name and former name (if a name change has occurred), your current My MC ID and your telephone number. After your My MC ID and email address have been changed, you will be notified via e-mail or telephone. Your old My MC ID will remain active in conjunction with your new My MC ID for a short time until you confirm you have received the new My MC ID. For students, your new email address takes affect immediately after your My MC ID has been changed. Your old email address will no longer be active once an ID change has been made.

What is the size limit of my MC e-mail account? | top
50MB per email account.

What is the maximum message size limit? | top
6MB including attachments. You can send up to 4 attachments of up to 1.5MB each.

How do I view the size of a message? | top
Message size can be viewed within the e-mail client. It is listed in the far right column of your email inbox.

How do I change my password? | top
Your e-mail password will be the same as your My MC password. It can be changed within My MC.

How can I change my username? | top
Your username is your existing My MC ID. Please contact your campus registrar for official name change procedures.

Is there anyway I can access my e-mail without going through My MC? | top
No.

What if My MC is unavailable/down? Does that mean I can't read my e-mail? | top
Yes. However, you will not lose any messages; they will be sent to your inbox when the system is restored.

Am I required to use/check this e-mail account? How often should I be checking this account? | top
Your e-mail account will be an official means of communication between you and Montgomery College. Use of e-mail in the classroom will be determined by each individual instructor. It is recommended that you check this account routinely for official communication or as directed by your instructor(s).

I’m an employee taking classes. Why don’t I see an e-mail icon in My MC? | top
Employees will still use Outlook for their e-mail. However, you can use the e-mail functions in My Courses and in any groups you belong too.

What happens if I near my storage limit? | top
You will receive a message notifying you that you are nearing the limit.

Can I forward my MC e-mail to another email account automatically (e.g. gmail, yahoo, etc.)? | top
Yes, you can auto forward e-mail to an external account. Click on the “help” link in your email window for more information on account forwarding.

Can I send an e-mail to ALL faculty and/or students? | top
No.

How do I use spell check? | top
Spell checking is available when composing a message. Click on the “spell check” button before hitting send.

Can I compose a message and select contacts from my list? | top
Yes, but only if you have the e-mail addresses listed in your address book. Click on the “help” link in your e-mail window for more information on setting up an address book.

Why don’t I see a copy of messages I send to my instructor saved in my Sent folder in My MC? | top
E-mails sent from My Courses in My MC use a different compose window than messages you send directly from your E-mail Inbox in My MC. In order to retain a copy of messages sent from My Courses, you must add your e-mail address to the CC line in the compose window so that you receive a carbon copy of the e-mail you’re sending. Alternatively, if you click on the E-mail icon in My MC, this opens to your Inbox. E-mails composed from here are saved to your Sent folder by default. To confirm the setting, click on the Options tab, then select “Settings” (located next to “Personal Information”). Ensure that “Save a copy of all sent messages in Folder: Sent” is checkmarked.

How do I add an attachment? | top
When composing an e-mail, click the “attach” button and then select your document from your hard drive or a disk.

How do I view attachments? | top
You can view an attachment by simply clicking the attachment link to download. It then can be opened using the appropriate software on the local machine.

What file types can be sent as attachments? | top
Files with extensions such as, but not limited to, .doc, .docx, .html, .pdf, .rtf, .xls can be sent as attachments. The email system blocks the sending of attachments with file extension
s such as, but not limited to, .exe, .app, .zip, .js, .pst, .bat, etc. These files are blocked to help prevent unwanted programs from running on your computer.

Can I send links to web pages in my messages? | top
Yes.

In which languages is email available? | top
Currently MC e-mail supports only English.

Will e-mail messages I move to my trash folder be automatically deleted? | top
E-mail messages in your trash folder may be automatically deleted on a regular basis, especially if you are nearing the max storage quota for your e-mail account.

You can also manually delete e-mail messages in your trash folder to free up storage space. To do this, go to "Manage Folders" from your main email window. Then click on "Empty Trash."

If you do not want certain e-mail messages to be deleted, do not store them in the trash folder. Keep them in your inbox or create a folder(s) and move the messages to a folder(s). Note: All messages stored in folders, including the inbox, take up storage space.

Can I use this e-mail account for non-college related activities? | top
Use of this e-mail account is governed by the Montgomery College Acceptable Use Policy and the Student Code of Conduct.

How long can I keep my e-mail after I stop attending MC? | top
Your e-mail account will become inactive after 12 consecutive months of no enrollment activity.

What about spam? | top
College e-mail systems are protected by appropriate spam filtering/anti-virus technologies.

What should I do about a message that asks for personal information? | top
Never give out personal information via email! Montgomery College communications will not ask you to send personal information via e-mail.

Can I look up another student’s e-mail address? | top
This function is available only within courses or groups as allowed by the instructor. These users will have e-mail distribution lists for the respective course or group.

What kinds of external devices (phones, PDAs) can I use to access my e-mail? | top
Access to e-mail via cell phones, PDAs, etc. is not accommodated at this time.

What if I have other questions about MC e-mail? | top
Call the Student Response Center at 240-567-5000 and choose option #2. Or follow the “help” links in My MC for more detailed instructions on using e-mail.