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Refund Policy for Credit Courses
Skip to:  Cancelled Courses  100% Refunds  Involuntary Withdrawals  Tuition Refund Appeals  


Refund Deadlines
 
 

To obtain a refund, a course must be officially dropped by the refund deadline.  The refund deadline for each course is listed on the student schedule/bill and in My MC; refund deadlines vary by course.  It is the student's responsibility to officially drop a course if they no longer wish to attend.  Non-attendance or failure to pay does not constitute an official withdrawal. 

To view your specific refund deadlines:

  1. Log into your My MC account by clicking on the yellow button at the top of the page.
  2. Under the "Registration Quick Links," click on "View My Class Schedule."
  3. Select the term you wish to view.
  4. Click on "View Drop Deadline Dates" at the bottom of the page.

Note:  If you are on financial aid, contact the Financial Aid office to find out what impact the drop will have on your financial aid.  If you are a student with an I-20, contact your International Student Coordinator to find out what impact the drop will have on your student visa status. 


Courses Cancelled by the College

Students will receive 100% refund of tuition and fees for courses cancelled by Montgomery College.


Courses Dropped by Student on/or before the Refund Deadline

Students will receive 100% refund of tuition and fees if they drop a course on or before the refund deadline listed on the student schedule/bill or in My MC.


Involuntary Withdrawals

An involuntary withdrawal may be requested whenever there are circumstances beyond the student’s control which make it impossible to complete the course(s) in progress during a given semester.

All involuntary withdrawals must include a completed Involuntary Withdrawal Form, supporting documentation based on the reason for filing an involuntary withdrawal as specified below, and a personal statement. Only complete packets will be accepted by the Office of Enrollment Services. Detailed instructions on the process and required documentation can be found on the Involuntary Withdrawal Form.

A withdrawal is considered involuntary if it results from one of the following situations:

  • Called to active military duty via enlistment, activation, or deployment. 
    - Provide a copy of the military orders that indicates an effective date and is signed by the commanding officer. You must also receive approval from a Military Enrollment Services Specialist at Montgomery College, if applicable.
  • Illness of the student or in the immediate family of the student. Immediate family includes a child, parent, spouse, or other regular member of the individual’s household.
    - Certification must be provided by the student’s or family member’s physician stating that the student’s or family member’s illness requires the student’s withdrawal. Physician’s note must be on professional stationary, specify dates of treatment, and clearly indicate that illness made it impossible for the student to continue classes.
  • Death of the student or in the immediate family of the student.
    - Provide a death certificate, notice, newspaper article, or funeral program. Also indicate the relationship to the student.
  • Involuntary transfer/change in work hours by the student’s employer which prevents continued attendance. Military branches of service are considered employers under this section.
    - A letter from the supervisor should be provided and appear on company letterhead, indicate effective date of change in work schedule, and outline the new work schedule.

If the involuntary withdrawal is approved, the student may receive a pro-rated refund of tuition depending upon the specific student’s circumstances. Fees are non-refundable. If the student is eligible for a refund, the process may take four to six weeks.


Tuition Refund Appeals
 

All tuition refund appeals must include a completed Tuition Refund Appeal Form, any supporting documentation, and a personal statement. Only complete packets will be accepted by the Office of Enrollment Services. Appeals will not be considered if submitted more than 45 days after the close of the semester for which you are claiming a refund, unless the instructor has verified the student’s non-attendance in the class. Detailed instructions about the tuition refund appeal process can be found on the Tuition Refund Appeal Form.

Before submitting a tuition refund appeal, the student should officially drop or withdraw from the class(es) they are appealing if it is within the time frame to do so during the applicable semester as specified in My MC. If they received a failing grade, they must submit an Academic Appeal Form to the Academic Appeals Committee on the campus where the course was taught and receive a favorable outcome before a refund can be considered. The student should submit the academic appeal and tuition refund together to ensure they do not miss the deadlines. However, if the student received a failing grade but the instructor verified their non-attendance, then an academic appeal does not need to be completed and just the tuition refund appeal process can be followed.

If the student is withdrawing for one of the four following reasons they should file an involuntary withdrawal and not a tuition refund appeal: Called to active military duty, illness of student or an immediate family member, death of student or immediate family member, or involuntary transfer/change in work hours by student’s employer which prevents continued attendance.

If the student is using VA benefits, is an F-1 or M-1 visa holder, or is receiving Financial Aid, they must discuss the appeal and receive the recommendation from the appropriate staff members, as applicable.

If their appeal is approved, the student may receive a pro-rated refund of tuition depending upon the specific student’s circumstances. Fees are non-refundable. If the student is eligible for a refund, the process may take four to six weeks.


Montgomery College

Montgomery County, MD

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