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Blackboard Technical Support

About the Blackboard Help Desk

The Blackboard help desk is available to all students and faculty using Blackboard for instruction. This 24-hours-per-day, 7-days-per-week service is available to provide assistance to students, faculty and staff who have questions about using Blackboard. For students experiencing issues regarding courses not appearing on the My Blackboard area or faculty experiencing Banner/Blackboard roster-syncing issues, please contact ELITE at 240-567-6000. For all other technical issues including MyMC login issues, please contact the IT Help Desk. ITServicedesk@montgomerycollege.edu

Course specific questions (such as those about assignments, tests, grades, and course content) should be directed to the instructor only.

Contact Information

Online students may contact the Blackboard help desk for assistance in the following ways:

  • Blackboard Support is available 24/7 at 1-866-940-1024
  • Online chat with a certified Blackboard support representative. This feature is accessible through the Blackboard Technical Support Website and is available 24/7/365.



Montgomery College

Montgomery County, MD

240-567-5000

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