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MC Alert

MC Alert

Sign Up for text and e-mail messages in the event of Montgomery College delays, closures or emergencies.

New phone or email address?
Update your Alert account now. 

MC Alert Icon with Wording  

Welcome to MC Alert

Montgomery College (MC) regards the safety and security of our students, employees and College visitors as a top priority. The College employs an emergency notification system, called “MC Alert,” to communicate information about emergency situations, school closings, and delays. MC Alerts are communicated as text messages, emails, notifications to College computers, alerts on the College’s EDU and MyMC websites, posts on the Montgomery College Facebook and Twitter pages, as well as messages on some digital signs on College property.

To enhance its emergency notifications, the College has partnered with Rave Mobile Safety, a leading emergency notification platform for colleges and universities.

MC Alerts for Montgomery College Students and Employees

MC students and employees are automatically subscribed to MC Alert via their MyMC login. The default delivery method is a student or employee email issued by the College. The College strongly encourages students and employees to register to receive text messages to your cell phones and personal emails (Gmail, Yahoo, etc.). College students and employees are responsible for managing their contact information and communication preferences.

See the FAQs below for directions on how to update your existing accounts.

Non-MC Students and Employees, Sign Up Today!

We would like to invite community members, parents and MC’s contracted employees to also register for the new MC Alert system. To create an account, use this community portal link. Simply click on “Sign Up Now” and fill in the blanks pertaining to name, email, and the cellphone number in which you would like to receive the alert. Once this is done click “Create Account” at the bottom left side of the screen and follow the remaining steps to complete the registration. Keep in mind, it will not let you proceed unless you complete the required information..

For all technology related questions or requests, AskIT at 240-567-7222, email itservicedesk@montgomerycollege.edu or web chat with a Service Desk operator  here.

Frequently Asked Questions About MC Alert

  1. What is MC Alert?
     
  2. How do I register?
     
  3. How does MC Alert work?
     
  4. What types of Alert will be sent?
     
  5. How many MC Alert messages will I receive?
     
  6. How is MC Alert Different from MC Urgent and Alert Montgomery?  
  7. I am a new student, faculty or staff member at MC. Why can't I log in to edit my settings?
     
  8. How do I unsubscribe?
     
  9. Is there a charge for the service?
     
  10. Whom do I contact with a question about MC Alert?  

1. What is MC Alert?
MC Alert is the communications system Montgomery College uses to send emergency text alerts, notifications and email messages and/or mobile device, as well as digital signage on College property. All MC students, faculty, and staff email accounts are automatically registered on the MC Alert system via MyMC. The College encourages students, faculty, and staff to add their mobile devices and secondary email addresses to their MC Alert accounts.  Logon to MyMC and click on the MC Alert logo to edit your settings. Non-MC members of the community (individuals who do NOT have a MyMC login) can also sign up to receive MC Alert by visiting the community portal at this link.

2. How do I register?
Students and employees are already registered to receive alerts to their College email addresses. However, we encourage everyone to register mobile numbers and additional email addresses to ensure prompt receipt of MC Alerts on multiple devices. To register mobile numbers and alternate email addresses, log in to MyMC and click on the MC Alert icon. On the MC Alert portal page, simply add cell phone number(s) and alternate emails (your MC email is already registered).

3. How does MC Alert work?
In an emergency situation, an alert will be sent by the Montgomery College Office of Public Safety and Emergency Management, which serves as the MC Alert administrator. You may receive several emails and text messages on your mobile device, as well as messages on the website, the Montgomery College Facebook and Twitter, and digital signs. Read these messages promptly and follow the instructions. Additional instructions may follow throughout the emergency. Once the incident has stabilized and there is no longer a threat to the Montgomery College community, an "All Clear" message will be issued.

4. What types of Alert will be sent?
Possible alert notifications include:

Active shooter Fire
Lock down Gas leak
Shelter in place Hazardous materials
College closed or delayed (weather) Natural disaster
Classes cancelled (early closing) Power failure
Holstile intruder Utilities failure
Immediate evacuation All clear
Police activity on campus Crime alert
Bomb threat or bomb found Incident notification

5. How many MC Alert messages will I receive?
The MC Alert notifications are only issued when necessary and the exact number of MC Alert messages is difficult to predict. MC Alert messages are only sent in emergency situations in which there is an immediate threat to public safety or a closure/delay announcement.

6. How is MC Alert Different from MC Urgent and Alert Montgomery?
MC Alert is a new software system designed to streamline all Montgomery College related communication mechanisms. MC Alert will send out messages via emails, text messages, the Montgomery College website, Montgomery College Facebook and Twitter pages, and digital signs. The system is designed to allow for messages to be sent out in a timely manner to multiple platforms. If you receive Alert Montgomery notifications (traffic, weather), you will still receive those messages. You must register to receive MC Alert notifications to your cell phone and non-MC emails by going to the MC Alert portal.

7. I am a new student, faculty or staff member at MC. Why can't I log in to edit my settings?
MC students, faculty and staff are added to the MC Alert system on a weekly basis. Your information will be imported each week on every Friday morning.

8. How do I unsubscribe?
You cannot opt out of emergency messages delivered to your MC-issued email address; however, you can unsubscribe from receiving MC Alert texts your phone and non-Montgomery College email addresses by logging into the system and deleting these subscriptions. You may also stop messages directly to your phone by texting the word STOP to 67283.

9. Is there a charge for the service?
There is no charge to participate in the MC Alert system.  However, users are responsible for paying all messaging charges associated with their wireless carrier plans.

10. Whom do I contact with a question about MC Alert?
Contact Shawn Harrison, Montgomery College’s Director of Public Safety and Emergency Management, by e-mail at shawn.harrison@montgomerycollege.edu or Marcus Rosano, Montgomery College’s Director of Media and Public Relations at marcus.rosano@montgomerycollege.edu.

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Montgomery College

Montgomery County, MD

240-567-5000

©2017, Montgomery College