Who should I contact?
Call or e-mail the volunteer coordinator or assigned agency representative.
When is the best time to call?
Call the contact person during the times they have identified as available times or during business hours, Monday through Friday, 9 am to 5 pm. If you have to leave a message, leave your full name, why you are calling, your phone number and the best time to reach you. Remember to speak clearly and slowly! Be persistent. If your call has not been answered within a day or two, call back. You may need to leave several messages.
What about using e-mail to contact an agency/school?
Some organizations prefer e-mail contact. You can check the MC or Montgomery County Volunteer Center listing to see if a particular agency has listed their e-mail address. Your e-mail should follow standard rules for letter writing. Proof read and spell check your e-mail before sending. See the sample e-mail below:
Dear Mr./Ms. ______________,
My name is _______________, and I am a student at Montgomery College, Germantown Campus. I am enrolled in ____________ (course name) and am completing a service learning project as an assignment for the class. I am especially interested in ____________ (name and description of the agency) and would like to know if you have any volunteer opportunities. I want to learn more about ___________ (specific issue or topic) and am available to volunteer at least ______ hours (instructor’s required number of hours) during the course of this semester. Since I have a busy school schedule, the days and times when I am most available to volunteer include _______________________________. You can reach me at the email address or phone number listed below and I look forward to hearing from you.
(Don’t forget to mention any skills, certifications, or experiences you have that might be relevant to the agency/school. Include information about your schedule and availability. Your enthusiasm for the opportunity will help sell you as a volunteer!)
Thanks in advance for your time and consideration.
Cell phone number
What questions should I ask in a phone or face-to-face interview?
- What will I be doing at the agency?
- Is there a training or orientation program? If so, how long is it?
- Do you have any special requirements?
- What should I wear?
- Where will I be volunteering? (Ask for specific directions.)